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How a Nonfiction Author Can Get New Clients From Media

For authors, getting visibility helps put them in front of more potential readers. It also helps put them in front of more potential prospects. Nonfiction authors can get new clients from media coverage; especially if they know how to maximize the coverage that they get. The temptation to spend an interview talking about your book is great. With a bit of thought and planning, you can use your interviews to really connect with your audience, and make the case for why they need to work with you.

Here are my top 5 steps a nonfiction author get new clients using media coverage:

Speak in sound bites
“A sound bite is characterized by a short phrase or sentence that captures the essence of what the speaker was trying to say, and is used to summarize information and entice the reader or viewer,” according to Wikipedia. By speaking in sound bites you grab the reader or viewer’s attention and are able to connection quickly as people have short attention spans. A great sound bite is one that resonates with them and is memorable. It is the kind of content that may inspire them to share it on social media, and could easily fit on Twitter, whose limit is 140 characters.

Tell stories about the big problems you solve
Talk about the big problem that keeps your clients up at night. I don’t mean talk about your process. Tell a story about the big problem a client had, and how you were able to solve it. This lets your reader see themselves in your story, especially if this a problem they have. Your audience is going to think. I need that, I want that solution.

Use third party testimonials or descriptions
It can be hard to speak about yourself, especially in glowing terms without sounding boastful. If you have had a client describe you or your work in a very positive and concise way, then use it in your interviews as this can boost your trust and credibility with the audience. For example, “my clients call me the ‘Publicity Queen and Mentor’ and tell me that I make publicity very easy for them to understand and implement on their own.” This serves as both an elegant way to state your expertise, while also building additional third party credibility with the testimonial.

Cite statistics
Statistics sound authoritative and are called ‘sticky content’; they are easily shared and journalists love them. It’s even more powerful if you can cite your own survey or statistics. It doesn’t have to be a huge survey of 1000 clients. If 10 out of 20 clients have the problem that you solve, you can state that ‘50% of the companies we speak to are struggling with this problem.’

Use language that talks about the benefits of your solution
Well chosen words can really reach the audience and help make them desire your solution and want to work with you. Again, this is not intended to be a sales pitch but part of your story. The client was happy because our solution was ____________ [fill in the blank]. Great benefits to cover are how you save time, money or stress. Words, like cheaper, easier, faster, better will grab the audience’s attention. Who doesn’t want more results like that in their business.

Don’t be afraid to be a bit mysterious and suggest that the audience will have to get the book to find out exactly how you achieved an outcome, but do tell great stories and give them enough information to intrigue them. Make a specific reference in your interview to your book. For example, ‘I cover this in chapter 3’. That draws your reader or listener back to the book and suggests they get it to read chapter 3 for themselves.

Finally, include an invitation, also known as a call to action. In print media, it’s up to the journalist or publication what they will include it in the article or profile, so it may not be possible; you’ll want to ask if they can include your invitation. A good call to action can be ‘sign up for my newsletter’, ‘download a free report’ or ‘download a sample chapter of the book’ on my website. When you are being interviewed on radio, podcast or TV you can usually make a call to action. I recommend discussing it with the media outlet beforehand. They will often be happy to segue into your call to action by asking, “If the listener would like more information about your work, what is the best way for them to find out?” Here is where you invite the reader or listener to connect with you, download your content or engage with you on social media.

Related Content

Tips for Successful HARO Pitches

How Thinking Big Can Be Bad for Building Authority

How Thinking Big Can Be Bad For Building Authority

Think big. Create a big hairy audacious goal BHAG. You have all been encouraged to do that. The truth is that thinking big can hurt you in the short term when it comes to everything from building authority, seeking publicity to book reviews and more.
It’s great to create that big hairy audacious goal and to think big, however if it’s not put in perspective it can actually hurt you when it comes to achieving some of your goals, especially when those goals involve third parties such as building authority, getting media coverage, being a radio show guest or getting book reviews.

Prospects sometimes come to me stating their desire to be featured in Entrepreneur magazine, The New York Times or in the ultimate outlet – Oprah magazine. Those are great goals, however, sometimes you have to start out in the minor league, before the majors take notice of you.

Let’s take a page from Oprah’s path to success

Oprah didn’t start out as a nationally recognized, incredibly popular talk show host. She started out part time at a local black radio station in Tennessee. From there she went to another local station as both the youngest news anchor and the first black female news anchor at Nashville’s WLAC-TV. It wasn’t until 2 jobs later that she was discovered by a Chicago station that invited her to come work on a talk show, which soon lead to what we all know as The Oprah Winfrey show.

We might never have heard of Oprah if she only had her sights set on getting hired directly on a major network show, and wouldn’t consider anything less. Instead she began part time, at a local station and kept stepping up into bigger and more visible roles.

It’s important to not to overlook local or smaller opportunities because they often lead to other opportunities. You may be missing out if you’re overlooking opportunities, and holding out exclusively to land the big one first.

Starting smaller offers multiple benefits

By starting smaller or with lesser known media outlets, you get to do a few positive things:

Have an easier time getting opportunities – local media likes local stories, and there is often less competition seeking them
You can practice and polish your skills – better to flub in your small town paper than in The New York Times….
Larger media outlets, producers and book reviewers often scan local media or smaller blogs for story ideas.
The media mentions or reviews you receive are great content to fill your media room or press kit with

For the big win that you’re looking for, it just may not be the first publicity or place you get quoted.

Oprah got her break as an anchor on the news, because she was willing to work at a small local station.

So when it comes to getting publicity, being a guest on a podcast, getting your book reviewed and many other desirable situations, having some experience, even if it’s not from the top network or leading company counts.

Describing what journalists look for in a source, Dawn Reiss, freelance journalist /writer for various national outlets said,

“A lot of the major outlets will do a Google search on people to see where else they’ve been published.”

So being published, somewhere, counts. If you steadily and consistently build your authority and showcase it properly online, those big opportunities will come.

What opportunities are you overlooking because you think they are too small or insignificant?

This first appeared in Business2Community

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How to Use Press Releases To Promote Your Book- Infographic

If you have ever wondered how press releases promote your book, I have you covered. Our handy infographic highlights the benefits of using press releases and shows a timeline of press-worthy events that call for issuing a release.

Suggested occasions to use press releases to promote your book:

Pre-publications events include when you come up with your book idea, signing a publishing deal, and getting invited to co-author a book.

Publishing milestones such as a new book release by an established or famous author, the release of the book in print, kindle or audio versions, or a new book series.

Book promotional story angles include local author, book tours -both virtual and live, author interviews, book signing, free chapter give-away, bestseller status, awards, or reprinting of a book.

To get the most benefit from press releases to promote your book, start planning before you even finish writing your book. That way, you will be ready to start your publicity as soon as you have a newsworthy event, even if it’s pre-publication. To prepare, you can draft a basic press release that can serve as a template for all your press releases since key sections of the press release will remain the same. These sections include the ‘about us’ section, which is also known as the boilerplate, the book title, publisher and contact information.

The additional value of using releases is that they can and should be added to your online press room. That way, you let your site visitors know about your book news and milestones and start to build credibility with each additional item you add to the press room.

For more resources to help you use press releases to promote your book, download our Publicity Toolkit and Free Downloadable Media Plan Template. You can also contact us to find out about our press release writing and distribution services.

Related Content: 8 Ways to Promote Your Book Online

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Why An Author Media Kit Helps You Get More Results

As an author, one of your goals is to have your books read by as many people as possible. To achieve this, you need to get as much visibility as possible. An author media kit will be a key component in assuring you succeed; whether you use publicity, public speaking or both of these strategies to get in front of your potential readers.

The Professional Standard

A media kit, is also called a press kit, or in its short form, a one sheet. By any name, a media kit is the standard professional tool used by authors, speakers and experts to present themselves to the media and event planners. Whether you are traditionally published or self published, you will be expected to have a media kit. It is not unusual to have a few versions of your media kit, from a one sheet to a full featured, detailed, multi-page media kit.

What exactly is a Media Kit

A media kit is like a folder of information about you and your book, containing the who, what, where and when. It should include a brief author bio, book blurb or synopsis, review or media mentions and contact information. It should also contain your book cover image, as well as an author head shot. The longer version of your media kit can also include a sample chapter, multiple reviews and longer versions of the author biography.

Just the Cliff Notes Please

In our busy world where information overload abounds, you don’t have much time to grab someone’s attention. People no longer read, but scan documents looking at headlines, bullet points and images. Busy journalists get bombarded with pitches and don’t have the time to read long documents. A concise, elegant and well crafted media kit is like Cliff Notes version of you and your book, providing just the right information to intrigue the reader, as well as make it easy for them to find out more about you online, and contact you.

How do I use my media kit?

Host your media kit on your website. You want to make sure it’s easy to find; an ideal location for it is in your online media room where you host your news and media mentions. You can also post your media kit on your about page; that way, it will also be viewed by your prospective readers who will want to learn more about you and decide whether they want to buy your book. When you send a pitch to a journalist or a book reviewer, link to the online version of your media kit, as many of them don’t accept attachments. Offering a media kit to those you are pitching for publicity or speaking, demonstrates you are a true professional.

A Media Kit Is A Living Document

Media kits should be updated routinely so as to reflect the latest news, reviews and information about you and your book. When you get a great book review or you get media coverage, you can add that to your media kit to showcase it, and keep it up to date.

A media kit is a professional tool that makes it easy for someone else to talk about you, write about you, and invite you to speak at an event, easily and efficiently. In some cases, they may not even feel the need to speak with you, as your media kit has done its job speaking on your behalf 24/7.

To get started creating your author press kit, check out our Easy Author One Sheets

This is excepted from an interview I did at the 9th Annual Book Marketing Conference Online: Reach More Readers. Listen to the full interview here

Don’t Call Yourself An Expert

Don’t call yourself an expert, even though I know you want to be seen as one. Saying I’m an Expert doesn’t always feel right – whether you have impostor syndrome and don’t think you are worthy of that title [even though you most probably do deserve to be called an Expert], or you fear being seen as being boastful.

The real reason calling yourself an expert doesn’t work, is because we live in a review or reputation economy. People don’t trust what you say about you. Sorry, that is the truth.

Here is what they do trust, according to Neilsen’s Trust in Advertising survey:

Recommendations from friends and family
Online reviews, recommendations and social proof [high number of likes, huge twitter following…]
The media

Not mentioned in the survey, but they also trust: Authors

Don’t Try this Trick at Home

Muhammad Ali called himself The Greatest, before he even believed he was.

It worked for him, but for 99.999999% of us, we would raise some eyebrows and be thought of as many things BUT the greatest.

To communicate that you are an expert to your network – prospects, partners, social media, clients, and even your mom….

Don’t Call Yourself An Expert – Do this:

Display reviews, recommendations, media mentions and testimonials prominently on your website, in your social profiles, in your bio… [More about how to do this effectively in an upcoming post]

Let others do the talking for you. It’s much more effective and believable. And it doesn’t feel braggy or insincere as it does when you call yourself an expert.

Here is what this could look like in person. When asked, “What do you do?” You could respond with something a client has said about you. I might respond as follows:

“My clients call me the ‘Make it Happen Maven’ – I help them get more visibility and authority positioning, and help them become bestselling published authors.”

Not only is it a lot more authentic and in tune with our review economy, it’s a lot more intriguing than saying, “I am an authority marketing and book publishing expert.”

Now, what do you do? Please comment below and let me know!

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How Not to Be One of the 45% of HARO Media Pitches That Suck

Not getting responses to your Help a Reporter Out HARO media pitches? The reason may be that your pitches don’t include the 7 must-haves for a successful HARO media pitch. Either you aren’t giving journalists what they need, or your pitches simply stink. The pitch that does satisfy on all counts, gets the publicity.

I am not a journalist, however I occasionally use HARO to find sources for a story, a blog post, or book that I am working on. My team and I use HARO to get publicity for myself and my clients, and we’ve had a lot of success with it.

After posting a query on HARO recently, I was surprised by the number of pitches that missed the mark. Some simply sucked. And it doesn’t have to be that way.

In an effort to help you not be one of the 45 % of pitches that suck, I analyzed the responses I received. The collated results are presented here. It was a small sampling; not sufficient to call this a scientific study, but valuable information if you put it to use. I also interviewed a few journalists on best practices for HARO media pitching, and what they like to see in a pitch.

I started by asking for insight on succeeding with HARO from its founder Peter Shankman, who said:

“In the past ten years, journalists have been tasked with doing ten times more with five times less. Truly want to get your story placed? Do as much of the journalist’s work as you can. Give smart background. When you offer a source, make sure they can talk and know what they’re saying. Beat the herd by being just a little bit better.

Oh, and be fast. Super, super fast. Get your reply out within five minutes of receiving the HARO.”

The key to pitching HARO successfully comes to, as Mr. Shankman says, “doing as much of the journalist’s work as you can.” In an age of 24/7 news, with reduced newsroom staff, journalists’ jobs are more challenged than ever, so your key to getting the publicity you want is to literally help a reporter out.

How journalists use HARO:

To find sources, as well as to help develop a story idea they are working on
When they are on a tight deadline, as well as for stories with more lead time

“I use it both for same-day deadlines and for long-term features and I’ve really gotten wonderful stuff for my stories from it – both from average people, whose opinions and experiences are hugely important in my work, and from experts from every field,” – an editor for a major U.S. news organization who uses HARO several times a month [they requested anonymity].

To get started let’s look at a sample HARO query – broken up into sections.

What Journalists want in a response to a query:

Journalists told us they want you to provide all the requested information in a concise response so that if they are on a tight deadline, they have all the information that they need to use you as a source without needing to speak to you. That said, it’s very important to include a phone number and other contact information, should they have the time and want to follow up and verify information, do an interview or get additional information.

What Journalists don’t want …

Busy journalists don’t want to have to guess who you are, what information or expertise you have to share, to have to try and locate your contact info, or try and locate you. This may sound obvious; however, many pitches were missing some or all contact info.

I encourage my clients to think of their pitch like a gift, with their entire pitch and supporting assets nicely and attractively packaged, so it’s all in one place. Incomplete, off topic or unclear pitches just clog a busy journalist’s inbox and often just get deleted.

“You can have everything in life you want, if you will just help enough other people get what they want.” – Zig Ziglar

7 Must-Haves For A Successful HARO Media Pitch:

Get your pitch in asap.
The number of responses to a query can be anywhere from 10-100 depending on the topic or media outlet. Queries from top national publications tend to get more responses than smaller or lesser known media. Busy journalists often go with the first great pitch they receive.

Create a compelling subject line
In a sea of responses [average query gets 35-100 responses], your subject line can help your email get noticed, though a long query title, leaves less room for your unique pitch to show in the journalist’s inbox view.

24% of HARO media pitches rated ‘very good’

Use a greeting
Business communication usually start with a greeting. Granted, some HARO queries are posted anonymously, so you don’t have an actual name of a person to address. This is not something our journalists noted, nor a requirement, however a greeting is a standard business pleasantry. One that addresses the journalist by name is courteous and also demonstrates you have read the query carefully, which goes a long way towards your credibility.

52% started their pitch with a greeting, addressing me by name. The balance had no greeting at all.

Establish your credentials
To be used as a source by a journalist, you need to let them know what your credentials are, concisely, right within your pitch. Demonstrate you are a good, expert source for their story. One mistake we see repeatedly is “my bio is on my website.” A busy journalist with 95 other responses, will either hit delete or just move on to the next pitch which contains all the information they are seeking.

64% of HARO media pitches established their credentials within the email

Fit the requirements
While not all pitches have requirements, the ones that do have them for a specific reason, so it’s important to respond only if you are a fit.

47% of pitches fit our requirements, 35% might be a fit but needed clarification, 16% didn’t fit at all

“And a lot of the people weren’t on target. I was very specific in my HARO query about how I was looking for responses on how to invest. Another example, in a query on the business side of co-working spaces, a lot of people responded back saying, ‘Oh, I work at a co-working space. Would you like to talk to me?’ And that’s not useful.” – Dawn Reiss, freelance journalist /writer for various national outlets.

Complete, Cut and Paste Response
The ‘cut and paste’ response is where the person has answered the questions posed in the query, right within their email pitch. A busy journalist doesn’t want to interview you to find out if you are the right source for their story. Or they might like to interview you, but with limited time, they’ll have to do with taking your response as is, and cutting and pasting it into their story, citing you as the source.

“I much prefer a response that actually provides the comment or information the person wants to share.” – An editor for a major U.S. news organization who uses HARO several times a month [and requested anonymity].

In other words, if a query asks for you best tips for mobile marketing, include your best tips for mobile marketing right in your email pitch.

Include a phone number
While our journalists have stated that they often don’t have time to speak with you for a story, they still expect you to include your phone number. That way, should they want to get additional information, touch base before going to print or interview you, they already have your contact info.

Only 41% of our respondents included a phone number in their pitch

I hope you will use this information to help you succeed in your HARO media pitches. To your publicity success!

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Why Your Business Needs Earned Media and 5 Easy Ways to Get It

In the race to market your business and produce content, it’s important to make sure your time is well spent. With the competition for people’s attention growing every day, you need to be very strategic and make sure the media you are focused on provides the best ROI. To do so, you want to make sure that you are promoting your content across owned, earned and paid media, as well as encouraging shared media.

Exactly what are owned, earned, paid and shared media. In a sense, they are exactly what they sound like:

Owned media is any channel that a brand owns. For example, a website, a mobile site, a blog, or a twitter account.

Earned media is essentially word of mouth marketing, also known as viral marketing or buzz. Examples include customers talking about your brand, media mentions and publicity.

Paid media is what was thought of as traditional advertising. This includes print and online ads, sponsorships, or paid search that a brand uses to promote their channels and content.

While all these types of media are channels for your content, they aren’t all created equal. At a minimum, you need owned media. Paid media can still be a valuable compliment to other initiatives. Earned media is far and away the most valuable.

It’s a Review Economy – Social Proof Matters

The world has moved away from relying solely on advertising [paid media]. According to the Nielson Trust in Advertising Survey, consumer trust in advertising has been on a steady decline for years. Consumers do however trust recommendations and reviews from friends and family, online reviews, and the media – in that order. In other words, they trust earned media. Why? Because earned media is social proof. It’s proof your business means something to someone, and that others are willing to stand behind you, talk about your brand in a positive way as well as recommend you. They trust you.

Let’s take a look at exactly what earned media can do for your business and some really easy ways to get more of it.

What Can Earned Media Do For Me?

Earned media is someone else singing your praises. It can be a recommendation, the media writing about you, a positive review, or a tweet about your business. It leverages marketing tactics like word-of-mouth, social media and online reviews to really boost your business. It has the highest value because it is someone else talking about you, providing third party credibility…. Because no one cares or trusts, what you say about you, it’s what ‘they say about you’ that matters.

But it’s what earned media can do for your business that’s pretty great. It can:

Help you build up your brand. I’ll be honest, if someone I trust recommends a business, I’m very likely to check it out. The more mentions, comments and reviews your business gets, the more others will start to see just how great your business is. Which leads us to …

Establish your business as an industry leader. Having your name mentioned across the web and on various media outlets pretty much solidifies you as an industry leader. And who doesn’t want their business to be looked up to and respected?

Help you build relationships with other leaders in your niche. Everyone wants to work with the best, the top people. You’ll begin to attract other top experts and leaders, who will see all the mentions you are getting and want to find out who you are. This creates conversations, relationships and alliances that all parties can benefit from. The more you reciprocate, the more you get back.

Bring you more website traffic. More mentions means more visibility; think backlinks and social media shares. Earned media takes advantage of others’ established audiences and puts you in front of them. It also directs them all back to your site for free.

5 Easy Ways to Get Started – It’s All About Relationships

Earned media can come in many forms, but here are 5 of my favorite types. Each of these are easy to do and incredibly effective.

#1 Recommendations

We’ve touched on this a little already, but it’s so important that we have to discuss it in depth.

Consumers trust personal recommendations. People like to do business with people they ‘know, like and trust’. In fact, according to this study, 84% of consumers stated that they trust recommendations from someone they know. 74% of consumers claim that word of mouth is their key influencer for making purchasing decisions in this study.

And the beauty of this method is that you are tapping into your biggest raving fans and promoters: your current customers!

To get more recommendations from them, try:

Creating a simple, repeatable process to request recommendations. Make it easy for people to do so.

Asking. I know, sounds so simple. Because it is. Right after a customer has completed a transaction or project (and is obviously happy) is the best time to ask. A simple “If you know anyone who could use our services/products, we’d appreciate a recommendation” works. Satisfied customers are always likely to refer you if they know someone.

Incentivizing and offering stuff. If a business I love is offering a great deal, I’ll talk them up to others. Alternatively, you can offer your current customers a discount or incentive for every referral they send.

Being thankful. This should be obvious, but if you get recommended, thank the person who did it. It encourages them to continue recommending you.

#2 Online Reviews

Did you know that over 85% of consumers read up to 10 online reviews before deciding on a business or purchase? And that 72% of those consumers claim that positive reviews actually influence them to trust a business?

Online reviews are more common, and more influential than ever. Like recommendations from friends and colleagues, it doesn’t hurt to ask for these reviews. Make it easy for customers to review your business by:

Setting up your profiles. Get on multiple sites like Yelp, Google Local and Trip Advisor. Add your contact information and images to complete your profile.

Letting customers know you are on these sites. Post a sign in your office or a banner on your website that lets customers know you are on these review sites.

Setting up a review page on your site. That makes it easy to submit reviews, which once submitted can be showcased on your testimonials or about us page.

#3 The Media

Media coverage and public relations aren’t dead. In fact, according to a recent study from Ogilvy PR, “the more the (traditional) media covers a brand, the more credible the brand appears.”

You may be wondering how to get attention in the media. There are many ways, including press releases, pitching stories and through building relationships with reporters and publications, you can promote your business without being pushy.

Some tips to get started:

Have a plan. Even a simple one-page PR plan will help keep you focused and taking action.

Check online resources. Free sites like Help a Reporter Out (HARO) connect journalists with sources. Sign up to get daily listings of reporters looking for business like yours to contribute to their stories.

Read publications and identify the journalists that write about your topic. Start building a list of publications you would like to be featured in. Then start to build relationships with them.

Set up Google Alerts – see my quick tutorial on this – these can help you identify publications and journalists, as well as track media mentions for you, your company, your competitors…. Reverse engineer successful competitors to see where they are getting media coverage.

Journalists are social. It’s never been easier to connect with journalists on sites like LinkedIn, Twitter. Follow journalists, share their stories and comment on them. Value their work and get on their radar. When you are ready to pitch them your name will be familiar, and they will be more receptive.

#4 Social Media Shares

We couldn’t have a list of earned media methods without mentioning social media. This is where many people go to get their news and recommendations.

You don’t have to be on all social networks. Instead, focus your efforts on the site most popular with your target audience. Tips to make the most of social media include:

Make sure your business profiles are consistent, complete and optimized. Fill out all your contact information and use keywords to help you get found. Share useful information, blog posts and business updates.

Follow others. Follow industry leaders and influencers. By following them and sharing their updates, they’ll notice you, probably start to build a relationship, and there’s a chance they will reciprocate.

Demonstrate great customer service and appreciation. Social media, especially Face book and Twitter, is where many people go to rave about businesses. Make it easy for them by having excellent customer service. Acknowledge people by name who mention you or share your content.

Make it easy to share your content. Tools like Social Warfare and strategically placed share buttons on your website and blog can facilitate one click sharing, allowing your visitor to easily post your content out to their networks when they are inspired to.

#5 Blogger Outreach

Today’s bloggers have reached celebrity status, become recognized as media outlets, and become highly influential. By forming relationships with influential bloggers, you increase the chances of being able to share their great content, as well as your business being mentioned in their posts and social networks.

Get started by:

Researching prominent blogs in your industry. You may already follow a few. To find new ones, turn to Google, social media or use BuzzStream to help you find sites faster.

Reaching out to bloggers. Before sending that email to pitch them to, take the time to read their blog to get a better idea of who they are and what they write about. Also think of what you have to offer them. Bloggers are much more like to do you a favor if you have something to offer in return.

Showing some love first. Comment, share and retweet a blogger’s content. We all appreciate those who show their appreciation for our work and brand. Bloggers are no different, even if their blog is already very popular.

Earned media works. By building relationships with your prospects, customers, partners bloggers and the media, you are helping grow your brand in the most positive way. By inspiring others to talk about your business you are gaining exposure and 3rd party credibility. As we have seen, user-generated content – earned media, is the most trusted form of flattery and promotion we can have today. Try any of these 5 methods and watch your business increase dramatically.

How Not to Be One of the 45% of HARO Media Pitches That Suck

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Your Business Bucket List

A successful and satisfying career, like a well-lived life, can benefit from a bucket list. Interviews with highly successful individuals consistently reveal that they set targets and goals and then plan their actions to move them closer to achieving them.

Your business bucket list is the perfect way to set major milestone goals for your career or entrepreneurial journey. As I began thinking about this topic, I heard “You Can’t Take That Away From Me” start playing in my subterranean jukebox. While the song’s lyrics aren’t directly analogous to your business bucket list, the title is what brought it to mind for me, and one of the key reasons to create your own list.

Any of the items on my recommended business bucket list, once accomplished, will pay you big dividends for the rest of your life. These are the kind of achievements that set you apart, open doors and unmistakably position you as a top expert in your field or niche, and provide acceleration to your career.

They also increase your pay scale and revenue significantly.

By establishing your instant credibility, as well as providing 3rd party credibility, there is more trust in you and your expertise. It’s no longer ‘what you say about you’ that people are interested in. Think of it like trying to decide on which new restaurant, which new printer, or service provider to select; we now go and check out the online reviews and recommendations before making a decision. These bucket list items offer the equivalent of a 5 star review from a third party, providing a trust factor and predisposing others to you. They are more inclined to hiring you or buy from you, and they will be willing to pay higher fees for the privilege of working with you.

With all the noise and competition out there, it can be hard to stand out from the crowd. There are certain accomplishments that insure you are immediately noticed and respected. Whether you are seeking a job, to close a big deal, set yourself apart from the sea of competition get more visibility, get in front of your ideal audience more easily and close the deal, land your coveted job, get more speaking gigs… your bucket list achievements pre-sell others on you. They also inspire others to seek you out, rather than vice versa.

5 Bucket List Goals To Skyrocket Your Business:

Top Industry Award

Whether it’s a Pulitzer Prize for literature, a Stevie Award, MacArthur Genius Grant, Making the Inc 500 list, or a more regional industry prize, being honored with one of these types of awards is priceless. In addition to the honor, it is recognition for your excellence and hard work often determined by an esteemed panel of judges and by your peers.

While the voting and selection may be out of your control, you can still proactively position yourself for awards. It goes without saying you need to do your best work. Build a list of the top awards in your industry along with the deadlines to apply; that way when you feel you have achieved sufficient professional accomplishment, you and your team will have the information on hand to begin the application process. Some awards are based on third party nominations, not applications. In this case consider asking a trusted colleague or client if they would consider nominating you.

Being honored offers third party credibility and recognition, along with incredible visibility – the organization giving out the awards typically initiates a publicity campaign that features you!

Media Darling

Getting featured in the media gives you increased visibility and lends credibility and authority; these days it also adds an additional trust factor. In what has been called the Trust or Reputation economy, media coverage, whether you are mentioned, quoted or featured provides third party credibility and the perception that the media is endorsing you.

Whether it’s the NY Times, the Today Show or the Huffington Post, or a smaller regional media outlet, once featured, you are a lifetime media winner!

You can and should leverage the publicity you receive by showcasing it in both text and graphics. We are becoming more and more visually oriented and the media logos on your site or marketing materials grab immediate attention and act as a trust trigger, instantly associating you with the credibility and exalted status that is attributed to the recognized media outlet.

Bestselling Author

Many people want to write a book, yet they never manage to get around to it. Writing a book is a big accomplishment [only 8% of aspiring writers succeed] and will serve you well throughout your business life.

There is even greater respect and recognition that comes with being a bestselling author. Whether you are a business owner, a speaker, or a full-time author, being able to call yourself a bestseller dramatically increases your credibility and positions you at the very top of your field. It often leads to additional opportunities such as speaking invitations, guest professorships and consulting projects.

It is better to look ahead and prepare than to look back and regret – Jackie Joyner-Kersee

Keynote Talk

Being invited to speak at an event is always an honor. It can be an accomplishment, especially when you are selected to deliver the keynote at an event whose audience are your professional peers. The fact that you were the one selected to speak is one of the ultimate forms of professional recognition.

The pinnacle in recognition for a keynote talk is one that gets posted online and goes viral. It could be a Ted Talk, which on its own carries great cache, a university graduation speech or another top event. The beauty of your talk going viral, in addition to the obvious one of increased visibility, is that this usually indicates that your talk has resonated with people on a deep level, one that typically transcends industries or country. This extends your recognition and opens up new opportunities across disciplines, around the globe.

I hated every minute of training, but I said, ‘Don’t quit. Suffer now and live the rest of your life as a champ’ – Muhammad Ali

Personal Physical Challenge

‘All work and no play makes Jack a dull boy’, states the nursery rhyme. While we’ve been conditioned to keep a separation of church and state when it comes to business and personal matters, there are a few accomplishments that shouldcrossover and be highlighted. One of them is completing an arduous physical challenge, as it is a noteworthy achievement, and as such should be showcased.

Businesses and entrepreneurs recognize the mind body connection. There is great respect for someone who undertakes the kind of herculean training and endurance test that running a marathon, completing a triathlon, climbing Mt. Everest and hiking the entire Appalachian Trail encompasses.

A successful and major physical challenge demonstrates to your business prospect or prospective employer that you plan your training, set goals, and then meet them despite how tough the going gets. It shows that you have the mental toughness and discipline to achieve what most of us mortals will only dream of, yet never even undertake. It inspires confidence that you will bring this excellence and determination to whatever you do whether it’s personal or in business.

There are no traffic jams along the extra mile- Roger Staubach

Whether you are a solo-preneur, a coach, a business owner or an employee, a business bucket list will help you achieve your goals faster and propel your career forward at lightening speed and with more ease.

These bucket list goals are ones that will pre-sell you to strangers and create a favorable instant impression when used on your resume, as part of your professional bio, when you are introduced as a guest speaker, on your website, in your press kit, in the bio section of client proposals …

Ready to check items off your own bucket list?

I am available to help you strategize your own business bucket list. Ask me about our accelerated Media Darling and Bestselling Author programs.

My own business bucket list is still evolving. So far…

Top Industry Award [FastCompany – Top 100 People Online, NYWA – Galaxy Award]
Media Darling: Featured in national media [there is always room for more]
Bestselling Author: my recent book “Business Leadership Blueprints”
Physical Challenge: Completed the Dublin Marathon

This article first appeared on Linkedin Pulse

5 Ways to Promote Yourself That Don’t Feel Icky

Mom used to tell me it’s not polite to brag.

And no one likes a braggart!

The funny thing is that people often assume that some who brags a lot is very confident and outgoing, the fact of the matter is that they may actually be insecure and seeking outside reinforcement.

Ok. So you don’t want to be seen as a braggart.

If you don’t share your company’s offerings, your accomplishments, successes and milestones, how will your prospects and clients know about them? How will you share your gifts and service with more of the people who need them?

If a tree falls in the forest…

You do need to get the word out and promote yourself and your services on a regular basis. The great news is that there are ways to do it that won’t make you feel icky or a braggart.

5 easy ways to toot your own horn that won’t make you feel uncomfortable:

Talk about your business in the third person – a simple mindset shift
This is a common problem for soloprenuers. A simple trick to remove feeling uncomfortable about promoting yourself is to think of yourself or your business as another entity, a third party. Think about how much easier it is to share a friend’s accomplishment with others. Treating your business like that friend, makes it easy to talk about your business without holding back or feeling discomfort.

Make the customer the hero of your story
Focus your marketing and content on your client’s success stories [with their permission]. You solved their problem successfully. They are now raving fans. Create a case study, blog post or press release. If you focus on the client, the content you create will feel less like you are being self-promotional. It will also be something that the client will naturally want to share with their audience, garnering your even more mileage and visibility!

Be a customer educator and advocate
Offer great tips and information that will help your audience – both prospects and clients succeed. This will naturally position you as a knowledgeable resource, which will attract people who need your services. Don’t be afraid to give away your best content.

Just calling yourself the expert isn’t going to do it these days. Positioning yourself as an educator and an advocate for your customers success should be your major focus. When a prospect feels you are the source of valuable information, and they know you truly care about their results, then they will be the ones calling you the expert. – Jack Mize

Let others sing your praises – it carries more weight
It’s not what you say about you, it’s what they say about you. Prospects trust recommendations from friends and family, online reviews and the media; these sources directly influence purchasing decisions. Have an active plan for gathering testimonials, getting media mentions…and display them prominently on your website, marketing materials…

When someone asks what you do, you can quote a customer…For example, “Clients say we solve their ___ problems quickly and affordably”

Make it easy for others to talk about you
There are many great plug ins and tools that make it easy to share content from your website or blog. If the share buttons are always available next to your content, your audience is more likely to help spread the word, as it’s almost effortless. I love the Social Warfare plug in as it gives you many options to help people share your content including customized social media images, pre-populated tweets and posts.

Focus on the great work you do, and how you can solve problems and provide solutions. There are folks out there who really need your help and you are doing them a disservice by not letting them know about your services and solutions

Related Content:

How to Use HARO to Get Press

authenticity introvert pitching the media PR Strategy public relations Publicity self promotion Social Media

Your Customer Experience Equals PR

Customer experience is a part of your PR. A very important component.

Studies have shown that there are two types of customers who talk about your brand and your business – ones that are raving fans and love you and those who are very unhappy with you or the experience they’ve had with your company.

What is the experience people have with your company?

Your customer experience equals PR for your brand

A few examples – Let’s start with the happy experience

Fat Witch Brownies, make the yummiest brownies I know. I like to send a box of their brownies as a gifts to help celebrate happy occasions and to thank business colleagues for referrals or other generous actions.

I had recently ordered a gift box of brownies to thank a business colleague for his help on a project, when they didn’t arrive at the recipient’s office, I found out that I had used the wrong address.

I called the Fat Witch and asked if there’s a way to check on where they had delivered my order to, and if there was a way to get them rerouted. I fessed up that I had made a mistake with the address. They said no, unfortunately they couldn’t trace the package, however they would gladly send the brownies again and only charge me the shipping. This had been my mistake, and yet they were willing to share some of the cost to resend my package.

Customers who encounter positive social customer care experiences are nearly 3 times more likely to recommend a brand. Source: HBR

The bad customer experience

I went online to use Haiku Deck, a presentation software that I had been using for awhile. After spending over an hour creating a new presentation I saved it and went to export it. A window popped up telling me that to export it into Powerpoint, I would have to upgrade to the paid version for $9.95. This was a new requirement, but I was fine with paying to use their service – that is until I completed payment and returned to my work area on Haiku Deck only to find that my hours worth of work hadn’t been saved.

Yes, technology is great when it works.

I was extremely frustrated, first about the the loss of time, but also that I had just paid and was now left with nothing. I contacted customer service whose response was that I had done something wrong. They had tested the software therefore I had done something wrong.

95% of dissatisfied customers tell others about their bad experience. Source : Dimensional Research.

Time lost in creating the presentation. Time lost talking to customer service. Not a happy camper. Now the mere mention or thought of Haiku Deck brings up the unpleasant experience, which is now imprinted on my brain.

71% of customers say that valuing their time is the most important thing a company can do to provide good service. Source: Forrester

Now back to how customer experience, and particularly customer service is part of your PR.

Public relations by definition is the practice of managing the spread of information between an individual or an organization and the public.

Consumers trust recommendations from friends and family, online reviews, and the media – in that order. Consumers make buying decisions based on recommendations online reviews and companies they read about in the media.

If your if your customers are going online and writing about you, posting on social media, or making recommendations to friends and family, what are they saying?

Remember, like me your customers remember the excellent and exceptional experiences and the terrible ones, and that’s what they will talk about.

I know which experience I want my customers to have and what I want my customers to be talking about.

The Fat Witch, has a made me even more of a raving fan. I just had to go and tell a few friends on social media to show my appreciation.

customer experience customer service PR public relations Publicity Social Media